Staffing demographics rarely match those of the communities they serve. Learn how valuing specific knowledge, skills, and abilities during the hiring process can develop a staff ready to serve a diverse community. Hear from Cultural Liaison Library Assistant staff representing Hispanic and Tribal communities, including the results of their efforts to build connections with and share stories of these communities. Attendees will be challenged to reconsider some common hiring practices and how to make them more inclusive. Hear a success story from a library that identified cultural knowledge gaps and worked with community stakeholders during the job posting and selection process.

Presented by staff from Whatcom County Library System (WA), including:

• Amelia Martinez, Hispanic Cultural Liaison
• Coreen Kurtz, Lummi Cultural Liaison
• Diana Antaño, Hispanic Cultural Liaison
• Joshua Olsen, Nooksack Cultural Liaison
• Michael Cox, Deputy Director

Access recording

• View webinar recording (You will be prompted to sign in to our free Course Catalog.)

Webinar attachments

• View slides (pdf)
  
• View chat (xls)
• Learner Guide (doc) Use alone or with others to extend your learning.

Related resources and links

• Whatcom County Library System (WCLS)
  
• Job description for Public Services Assistant – Cultural Liaison (pdf), WCLS
• WCLS Land Acknowledgement
• WCLS Strategic Plan
  
• Cultural liaisons in the news, Whatcom County Library System reaches Hispanic communities, Lynden Tribune