Public libraries are meant to be safe and welcoming spaces, but sometimes difficult situations arise that can affect both staff and patrons. In the new self-paced course, “Dealing with Difficult Situations,” you’ll explore a range of scenarios, the i...

Despite efforts to increase representation in publishing, the industry remains predominantly white. Authors of color often face a range of challenges, including difficulty finding literary agents, limited access to publishing opportunities, and insuf...

In May 2023, with funding from the Mellon Foundation, Brooklyn Public Library (BPL) launched an 18-month research project to collect and study cardholder signup policies from public libraries across the nation. The project aims to identify the range ...

Libraries play a vital role in serving the diverse needs of their communities, and one group that often benefits greatly is our nation's Veterans, current military members, and their families. Chances are you’re already doing great work in welcoming ...

Library, archive, and museum staff face similar challenges when it comes to responding to a crisis, de-escalating conflict, and addressing burnout. Four new on-demand courses provide staff in cultural heritage institutions with information and tools ...