If the recent webinar Beyond the Job Description: Ten Practical Tips for the Rural Library Director could be summed up in one sentence, it might just be: "Make sure you know your community and that your community knows you."

In May, we asked library staff in our monthly Crossroads poll what their libraries are doing in the area of outreach to Spanish-speaking and Latino communities.

Every community is unique, which of course means that each library is unique. Take, for example, Westerville Public Library in Westerville, Ohio. Westerville is a city of about 37,000, situated fewer than 20 miles north of Columbus, and just a stone'...

"In order to maximize opportunities for access experienced by certain groups, a good society commits resources in order to level the playing field…if access policies concentrate solely on the objective of equality without reference to equity, th...

The role of reference is changing, and librarians at Douglas County Libraries in Colorado, United States, took an active approach to examining what reference could look like for their community. Through a series of small projects and collaborative ef...

If there ever was a time when public libraries were just static repositories of books, it’s long gone. Libraries everywhere are reinventing their programs and services to remain vital through the shifting sands of cultural and technological change. W...

Books and Beyond | As library lovers, we know the power books possess to encourage, incite, and expose us. Audrey Barbakoff, Adult Services Manager with Kitsap Regional Library, regularly exposes members of her community to new ideas, and to each oth...

There are times when the needs of a patron goes beyond our immediate services or an individual's comfort zone. You can probably think of a recent example right now. Knowing where to refer a customer or who to call in your community can really help. W...

A recent Huffington Post article tells of a Facebook experiment that spawned over 150 community-generated ideas on the future of Miami's libraries. Rebecca Fishman Lipsey and Francine Madera, in 100 Great Ideas for the Future of Libraries -- A Ne...

In the recent webinar Geek the Library: Impact and Outcomes, we focused on the campaign’s ability to spark natural conversation by asking the question, "What do you geek?"