Your role in your public library elevates you to a community leader and change agent. No matter your formal title or the size of your library, you have the opportunity to meet and evolve with your communities' changing needs. As a central learning an...

If you are looking for an impressive number of resources, templates and ideas on how to reach and serve entrepreneurs at your library, then look no further than the webinar Support Small Business Development at Your Library.

If the recent webinar Beyond the Job Description: Ten Practical Tips for the Rural Library Director could be summed up in one sentence, it might just be: "Make sure you know your community and that your community knows you."

In May, we asked library staff in our monthly Crossroads poll what their libraries are doing in the area of outreach to Spanish-speaking and Latino communities.

Every community is unique, which of course means that each library is unique. Take, for example, Westerville Public Library in Westerville, Ohio. Westerville is a city of about 37,000, situated fewer than 20 miles north of Columbus, and just a stone'...

"In order to maximize opportunities for access experienced by certain groups, a good society commits resources in order to level the playing field…if access policies concentrate solely on the objective of equality without reference to equity, th...

The role of reference is changing, and librarians at Douglas County Libraries in Colorado, United States, took an active approach to examining what reference could look like for their community. Through a series of small projects and collaborative ef...

If there ever was a time when public libraries were just static repositories of books, it’s long gone. Libraries everywhere are reinventing their programs and services to remain vital through the shifting sands of cultural and technological change. W...

Books and Beyond | As library lovers, we know the power books possess to encourage, incite, and expose us. Audrey Barbakoff, Adult Services Manager with Kitsap Regional Library, regularly exposes members of her community to new ideas, and to each oth...

There are times when the needs of a patron goes beyond our immediate services or an individual's comfort zone. You can probably think of a recent example right now. Knowing where to refer a customer or who to call in your community can really help. W...