Most high-level library marketing goals aim to expand services into new communities and increase engagement with current users. But traditional library marketing is often geared toward reaching people who already know and love the library. Partnershi...

Library staff are known for their resourcefulness and commitment to adapting to help community members in need. But as the scope of library services has expanded to address complex social needs that aren’t being met elsewhere, it can feel overwhelmin...

What do document replacement, contractor scams, and lease terminations have in common? They are all examples of civil legal issues that can stem from a natural disaster, and questions about these could show up at your library’s reference desk. Patron...

Libraries are central to our communities, as places where anyone is welcome to gather, connect, and learn, but for some members of our community, they represent much more than that. For many people experiencing homelessness, the library might be the ...

Veterans, military service members, and their families are among users of virtually every library across the country. Indeed, libraries play a significant role in supporting veterans and military-affiliated patrons by welcoming them to the community,...

Natural disasters are becoming more frequent and are no longer confined to predictable seasons or specific geographic regions. In the wake of a natural disaster, civil legal issues surface quickly as patrons pursue various assistance options, and the...