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Assessment, evaluation & planning

assessment

With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? And how do we evaluate our services so that we plan for changing needs? Explore various resources for needs assessment, planning, and evaluation to inform decisions about facilities and services to serve community needs.

Self-paced courses and webinar recordings on this topic are freely available in the WebJunction Course Catalog.

Photo: Kennisland, CC BY-SA 2.0

Most Recently Added

Data storytelling 101

Publish Date: Webinar / 18 June 2024

This webinar provides an orientation to data storytelling that centers cultural humility while leveraging storytelling dynamics.

Co-creating library services through human-centered design

Publish Date: News / 10 April 2024

Much of the work of co-creation happens before you start to plan a concrete service or program. It’s worth spending the time up front to establish authentic, asset-based relationships and craft a scope that aligns with both community aspirations and ...

Align library services with community aspirations

Publish Date: News / 27 February 2024

The most successful library services are often those that help the community meet its aspirations while also honoring the unique purpose of the library. But balancing the community’s goals and the library’s scope is not always an easy task.

Webinar series: 12 months to better library data

Publish Date: News / 14 February 2024

The Research Institute for Public Libraries (RIPL) is a national initiative to provide training about data and evaluation to public library workers. While RIPL typically provides in-person trainings, this March it launched a free, monthly, yearlong w...

Cardholder Signup: Collecting and Analyzing How Patrons Get Library Cards

Publish Date: News / 27 November 2023

In May 2023, with funding from the Mellon Foundation, Brooklyn Public Library (BPL) launched an 18-month research project to collect and study cardholder signup policies from public libraries across the nation. The project aims to identify the range ...

Redefining the Library Experience

Publish Date: News / 19 September 2023

Libraries are no stranger to change. As community expectations shift, so do our libraries. This adaptability was on full display during the height of the COVID-19 pandemic. But as that pressure has subsided, we’re seeing widespread reflection around ...