Back in April, WebJunction and OCLC Research hosted the first webinar in a three-part series on assessing, evaluating and sharing your library’s impact. With nearly 300 attendees in the first session, we know that this topic is important to libraries...

The Public Library Association, a division of the American Library Association, and the ALA Office for Library Advocacy, in partnership with OCLC, today released the report, From Awareness to Funding: Voter Perceptions and Support of Public Libraries...

Immigrants are such a hot-button issue these days that TechSoup for Libraries decided to search for a library that does excellent work to serve these specialized patrons. The U.S. immigrant population is roughly one in six people. Canada is having an...

Ensure your library's programs and services are meeting patrons' needs and exceeding expectations by using evaluation techniques that demonstrate results. This three-part webinar series on user-centered assessment and evaluation will help you go from...

Your role in your public library elevates you to a community leader and change agent. No matter your formal title or the size of your library, you have the opportunity to meet and evolve with your communities' changing needs. As a central learning an...

When I learned that I had the opportunity to attend the Research Institute for Public Libraries (RIPL), I was excited to spend a long weekend learning about data collection, analysis and visualization. I currently work as the Business Librarian for L...

Serving as the Business Librarian for Loveland Public Library is extremely rewarding. My clients are typically entrepreneurs or new business owners, so they wear many hats and face new issues on a weekly basis. To understand these challenges, I meet ...

If the recent webinar Beyond the Job Description: Ten Practical Tips for the Rural Library Director could be summed up in one sentence, it might just be: "Make sure you know your community and that your community knows you."

Checking in with patrons is important, whether to measure awareness, satisfaction, or to get input before small or big changes. However, many factors can keep libraries from obtaining that feedback—lack of staff time or experience, for example.

This week Christa Werle, Public Services Project Manager, Sno-Isle Libraries (WA), presented the enlightening webinar Purposeful Innovation: Idea Management for Libraries. Werle outlined the need for building a collaborative, transparent framework to...