How can you engage purposefully on social media with the different communities your library serves while also addressing larger, system-wide goals and policies? The concept of “social care” offers a clue. Social care differs from traditional customer...

Is your public library looking for a fun way to teach community members about spotting misinformation in social media? Do you know people in your community who like to solve puzzles, play live-action adventure games, or who are craving some structure...

Slides and related resources for a session presented at the 2019 ALA Midwinter conference in Seattle, by Betha Gutsche and Jennifer Peterson.

Alyce L. Scott, a lecturer with the School of Information at San Jose State University, explores the best practices and planning needed for digitization projects.

WebJunction and TechSoup for Libraries collaborated on a series of free webinars focused on Libraries and Social Media. In conjunction with the 2017 series, we invited participation in a survey to learn more about how libraries use social media. The ...

In fall 2017, WebJunction cohosted a series of webinars with TechSoup on social media in libraries. In conjunction with the series, library staff were asked in a survey, if social media policies were in place in their libraries. The most common respo...

Scientific discovery and technological innovation play a major role in meeting the challenges of the 21st century. By expanding participation in STEM education, libraries are helping to prepare the next generations to meet these challenges.

The year was 2012 and several large public libraries were pioneering high-tech digital medial labs as an innovative approach to engaging a diverse audience of teens. Tameca Beckett attended PLA in Philadelphia as the Youth Services Librarian for Laur...

3D printing conjures notions of the Star Trek replicator—a computerized machine that can turn a verbal command into 3-dimensional objects, including food items. The evolution of 3D printers is advancing rapidly toward and even beyond that sci-fi visi...

Libraries know digital literacy; they’ve been the go-to resource for their communities for years. Yet the need continues to grow as the demand for basic skills intensifies and new skills emerge. Whether supporting job hunters, students, older adults,...