Opportunities to provide training occur every time you help someone with a technology related question, whether it’s one-on-one assistance or in a classroom environment. Making the most of the “teachable moment” involves the right combination of training skills, techniques, and tactics. Technology training is successful when a library patron learns something new and is able to apply it to their life. You don’t need to be a tech expert to learn the practical skills for successful technology training. Crystal Schimpf will share the top ten skills she’s found most effective in her years of training experience.

Presented by: Crystal Schimpf, CEO and Library Training Consultant at Kixal

This webinar is hosted in collaboration with ALA's Learning Round Table.

Access Recording

• View Webinar Recording (You will be prompted to log in to our free Course Catalog.)

Webinar Attachments

• View slides (pdf)
  
• View chat (xls)
• Learner Guide (doc) Use alone or with others to extend your learning.

Related Resources and Links

Competencies

• Technology Trainer Competencies (Colorado State Library) 
  
• WebJunction Competency Index for the Library Field

Resources for Learning Technology

• DigitalLearn.org 
  
• GCF Learn Free 
  
• Common Craft 
  
• OnGuard Online
  

Forums for Discussing Technology Instruction in Libraries

• DigitalLearn.org 
  
• Technology Training and Libraries (Facebook)

Shared in Chat

• Computer New User Tutorial
• WebJunction webinar including GCF Learn Free: Digital Literacy: Libraries Respond to Community Needs
• The Accidental Technology Trainer, by Stephanie Gerding
• Video: IT Crowd - Have You Tried Turning It Off And On Again?
• Cyber Seniors Documentary
• Librarians in Massachusetts, if you have suggestions for learning tools, they can be added to this site: http://teachingthetoolsmla.wordpress.com/