| Staff Training Spotlight: The WebJunction Staff Training in Libraries: 2007 Fact Sheets provide insights into how public and academic libraries support, deliver and evaluate staff training programs. These libraries were randomly selected to participate in a Web-based survey from May 15 to July 1, 2007. These fact sheets highlight key findings on how staff training is provided in terms of training formats, ROI and dollars spent. We hope you find this fact sheet valuable as you examine your library's staff training programs. After you’ve had a chance to peruse these fact sheets, we would love to hear how you are managing staff training in your library. What kinds of training formats are offered for library staff? Have you participated in any blended learning activities? If you are in a management role, do you tie in staff training initiatives with performance reviews? We encourage you to visit our Staff Training Discussion Boards and share your stories, ideas and thoughts around staff training in the library. We hope that you will find these fact sheets valuable as you examine your library's staff training programs. More Staff Training Resources: WebJunction's Sustaining Public Access Computing: Technology and Management Competencies defines the skills and knowledge for managers/directors, frontline staff, and system administrators—all of those library workers who provide patrons with a great experience on the library's public computers. View the archived webinar, The Accidental Technology Trainer and see how seasoned library technology trainer Stephanie Gerding addresses the most common concerns of newly minted technology trainers. The Blended Learning Guide is full of tips and tools for combining online learning with face to face instruction. Learn how libraries are making staff training interactive, collaborative and fun with blended learning! Trends in E-learning for Library Staff presents a summary of research WebJunction commissioned in 2005 on how library organizations are pursuing e-learning for staff training. Many of the materials in this section were developed by WebJunction members. Share your training materials by contributing to the Staff Training forums or contact us about publishing them on WebJunction. Scroll down this page for additional staff training program information. | ||||||||||
Key Resources
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From Hype to Help: Making a Difference with New Technologies Presentation Audio Recording Audio recording of PLA presentation by Janie Hermann, Marilyn Mason, and Michael Porter about panelists' experiences creating customized online communities and cooperative programs for library staff. | May 8, 2008 by WebJunction |
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Mix It Up: Using Blended Learning for Staff Training Presentation Audio Recording Audio recording of a presentation from PLA 2008 that covers a discussion of panelists' experiences implementing staff training programs with an e-learning focus. Sari Feldman, Rebecca Kahle, Michele Leininger, Marilyn Mason, Kathryn Perkins, and Mary Wagner present. | May 8, 2008 by WebJunction |
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Staff Training in Academic Libraries: 2007 Fact Sheets WebJunction's Staff Training in Libraries Fact Sheets provide insights into how public and academic libraries support, deliver and evaluate staff training programs. | Feb 22, 2008 by WebJunction |
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Staff Training in Public Libraries: 2007 Fact Sheets WebJunction's 2007 Fact Sheets provide insights into how public and academic libraries support, deliver and evaluate staff training programs. | Feb 22, 2008 by WebJunction |
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Sustaining Public Access Computing Programs: Technology and Management Competencies Managing the library's public computer programs, keeping the equipment operable, and satisfying the patrons using them involves a host of skills and knowledge. - Betha Gutsche, Editor | Jun 14, 2007 by WebJunction |
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Blended Learning Guide Blended Learning - a mix of online training methods and in-person training - can serve as a valuable approach for libraries wanting to incorporate an online component into their staff training. Blended learning offers libraries and their staffs a way to begin exploring online learning while still retaining part of the traditional classroom experience with which learners and trainers are already familiar. The Blended Learning Guide features tools, tips and best practices aimed at trainers and instructors who are looking to effectively incorporate live in-person instruction with a variety of virtual training tools such as web conferencing, wikis and self-paced tutorials. The guide also includes case studies from a variety of libraries that have created engaging and successful staff training programs using blended learning modes. | Apr 17, 2007 by WebJunction |
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Trends in E-Learning for Library Staff A summary of research WebJunction commissioned in 2005 on how library organizations are pursuing e-learning for staff training. - WebJunction | Sep 5, 2006 by WebJunction |
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Blended Learning Overview A two page overview of blended learning, including examples of how it can be incorporated into staff trainings. - WebJunction Staff | Jun 21, 2006 by WebJunction |
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Six Components to Consider When Developing a Training Program If you are developing a training program for staff or patrons in your library, this handout in PDF format will walk you through several key elements of training program design and give you tips, tools, and online resources you can use. | Oct 27, 2003 by WebJunction |
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Creating a Training Program in Your Local Libary This concise variation on Six Components to Consider when Developing a Training Program will give you what you need to get your own local training program going. It includes checklists, tips, resources, and practical advice with the small or rural library in mind. - Betha Gutsche | Mar 25, 2005 by WebJunction |
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Plan for Training A management level guide to prepare your staff for training and make sure that they get the most out of it. - Anna Mills | May 1, 2003 by WebJunction |
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Staff and Patron Training Brainstorm A list of ideas and resources on Staff and Patron Training collected from the Rural Library Sustainability workshops, training institutes, and from other discussion areas on WebJunction. - WebJunction | Apr 19, 2006 by WebJunction |
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Training Worksheet This worksheet helps you figure out what kind of technology training your staff needs and how to organize its delivery. | May 1, 2003 by WebJunction |
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Customized Training How to hold a group training session at your library or work with a tutor for one-on-one staff training. - Anna Mills | May 1, 2003 by WebJunction |
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Teen Volunteer Program This teen volunteer program handout, provided by the Tuscon-Pima public library, is a helpful orientation document for training new teen volunteers in your library. This document can be used in conjunction with the Training Tools Class Handouts series. | May 1, 2003 by WebJunction |
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Teen Volunteer Training This teen volunteer training handout, provided by the Tuscon-Pima public library, can be used to train teen volunteers in your library. This document can be used in conjunction with the Training Tools Class Handouts series. | May 1, 2003 by WebJunction |
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Resources for Evaluating Staff Competencies A list of web site resources providing insight into how your colleagues are handling the challenge of assessing library staff competencies. | Jul 9, 2007 by WebJunction |
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Evaluating Training: Why, What and How Evaluating the effectiveness of your computer training is essential. This in-depth worksheet details the areas to cover and how to ask the right questions. | Aug 10, 2003 by WebJunction |
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Sample Training Schedules This sampling of library computer class schedules can jump start your creative process in designing and promoting your library's computer training program. | Aug 10, 2003 by WebJunction |
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Sample Technology Volunteer Job Description How can you effectively deploy technology volunteers? This handout from the Arlington Country, Virginia, Public Library Cyber Center describes positions, qualifications, and time commitments that you can use as a model for your library. | Jun 29, 2003 by WebJunction |
See Also
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Hennepin County Library
Hennepin County Library does a good job of promoting its computer training classes on the Web. You may be able to replicate this model in your library.