Mentor

• Identify areas of expertise
• Be receptive to developing a learning relationship with a mentee
• Discuss expectations
• Maintain confidentiality
• Make yourself accessible for contact with mentee via preferred method of communication (phone, email, in person...)
• Be honest and professional in interactions
• Motivate and support mentee in achieving goals
• Recognize when you may not be able to provide what the mentee needs from the relationship and can refer them to another mentor
• Advocate and advisor
• Help the mentee develop a supportive network of colleagues

Mentee/Protégé

• Identify areas for learning (SWOT-Strengths, Weaknesses, Opportunities, Threats)
• Be receptive to developing a learning relationship with a mentor
• Be honest in establishing and discussing realistic and attainable expectations
• Maintain confidentiality
• Be receptive and proactive
• Take responsibility for your own growth and development
• Mentor others

Program Facilitator

• Engage in planning and continuous assessment (Kochan)
• Develop evaluation and assessment tools for continued learning
• Provide a mixture of voluntary training resources (open sessions, program workbook,  online learning package)
• Explore ways to involve reluctant participants
• Provide opportunities for program participants to meet and share in group settings
• Send out best practice "snippet" to all staff to stimulate awareness, discussion, and interest (FromClutterbuck " Making the most of informal mentoring")

Supervisor/Manager

• Allow time for meetings
• Encourage staff to participate in mentoring relationships
• Support and design learning opportunities in partnership with mentoring participants
• Endorse experimentation in a way that applauds new approaches and permits the possibility of mistakes
• Ask question to encourage discussion of what is being learned and how

Organization

• Foster an environment of mentoring
• Provide support and encouragement so that all librarians and library staff members can succeed and excel in their positions
• Encourage sharing of expertise among all staff
• Leverage and share the experience that each individual brings to the organization for the good of the organization
• Provide all librarians new to the organization with opportunities to become involved in a mentoring relationship
• Recognize and reward those who participate in mentoring relationships by formally recognizing mentoring relationships in the review process (if desired by those in the relationship)
• Make mentoring an integral rather than peripheral part of the organization.

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