Rally the troops, consolidate the message, and get it out there! These common and important steps are all part of the response when there’s a crisis challenging the library. But what can we do the rest of the time, before a crisis arises? Using both outward and inward facing tools, there are simple steps that boards and library staff can integrate into their communication processes, to be better prepared for unknown changes. Learn about these tools and how they can set the stage for dealing more effectively with any crisis your library faces in the future.

This webinar is hosted in collaboration with the Association for Rural and Small Libraries (ARSL).

Presented by: Lori Fisher, Assistant State Librarian / Administrator of Library Operations, New Hampshire State Library

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• View Webinar Recording (You will be prompted to login to our free Course Catalog.)

Webinar Attachments

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• Learner Guide (doc) Use alone or with others to extend your learning. 

Related Resources and Links

• Association for Rural & Small Libraries
• Friends, Trustees & Volunteers on WebJunction
• Advocate Proactively, American Libraries Magazine, 1/23/17
• From Awareness to Funding, Voter Perceptions and Support of Public Libraries in 2018 (ALA, PLA and OCLC)
• How to Tell a Library Story, ALA 6-minute video with Jamie LaRue
• How to Articulate Your Library's Impact and Get What You Need, Library Journal, 3/31/20
• For more resources related to assessing your organization’s outward/inward focus, and tools to help, visit The Harwood Institute
  
• How Teamwork Busts the Three Biggest Myths About Library Advocacy by Stephen Wyber
• Shared in chat
  • Chester County Library System Annual Report, 2019
  • Schaumburg Township District Library 2019-2020 Year in Review