Every day, public libraries open their doors to people facing ongoing life challenges, such as poverty, mental health symptoms, substance abuse, or domestic violence. The library may be the only protective place they can turn to, the only place that can counter the debilitating negative factors that govern their lives. Join this webinar to explore the ways the library functions as a "protective factor" and to understand how the library, staff, and patrons exist within a community-wide context of safety. With consideration for how poverty, race, or other often stigmatized challenges impact the patron experience, learn practical and applicable ways to assess your library’s relationship with patrons, local law enforcement, social workers, and other organizations. Hear how the Sacramento Public Library learned through crisis to address staff and community trauma and to build resilience through more compassionate and inclusive policies and practices.

Presented by: Eric Lashley, Library Director, and Patrick Lloyd, LMSW, Community Resources Coordinator, Georgetown Public Library (TX); and Rivkah Sass, Library Director and CEO, Sacramento Public Library (CA)

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Related Resources and Links

• The Public Library as a Protective Factor, by Patrick Lloyd
• Georgetown Public Library, Policy, Vision & Mission
• Adverse Childhood Experiences (ACEs), CDC site
• Julianne Holt-Lunstad, The Potential Public Health Relevance of Social Isolation and Loneliness: Prevalence, Epidemiology, and Risk Factors, Public Policy & Aging Report, Volume 27, Issue 4, 2017, Pages 127–130
• Trauma, SAMHSA site
• Risk and Protective factors (pdf), SAMHSA site
• Pew Research report, Most Americans – especially Millennials – say libraries can help them find reliable, trustworthy information
• TraumaInformedOregon.org
• What is Trauma-Informed Care?, The Institute on Trauma and Trauma-Informed Care (ITTIC)

• Sacramento Public Library, and Rules of Conduct
  
• Amber Clark, Movers & Shakers 2019, AccessABILITY Advocate
• Starbuck's Third Place Policy
• Edmond Otis, the trainer who worked with Sacramento Public Library
  
• Public Libraries Respond to the Opioid Crisis with Their Communities, project page and Call to Action: Public Libraries and the Opioid Crisis
• From Facilities to Trauma: Disaster Planning and Community Resiliency at Your Library, webinar