Housing insecurity and high rates of eviction were already a crisis in certain regions prior to the COVID-19 pandemic. Soaring unemployment levels and confusing moratoria have also aggravated the situation. Under normal circumstances, the eviction process is so complex that it can be difficult for landlords and tenants alike to understand and navigate. Over the last two years, additional layers of complexity were added as national, state, county, and municipal government implemented, rescinded, or modified an assortment of policies related to eviction (National Low Income Housing Coalition). Join this webinar to understand the current state of the eviction crisis, recognize the basic stages of the process, and discuss options for preventing evictions through rental assistance. Learn how you and your library can sort through the maze and connect people to eviction-related information and services. You can make a big difference in the lives of these community members.

Presented by: Kristin Wong, Financial Analyst, Consumer Financial Protection Bureau and Rent Content Lead, Federal Housing Help Portal; and Deb Hamilton, Strategic Services Librarian - Law Collection, Pikes Peak Library District (CO)

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Access Recording

• View Webinar Recording (You will be prompted to login to our free Course Catalog.)

Webinar Attachments

• View slides (pdf)
  
• View chat (xls)
• View captions (txt)  
• Learner Guide (doc) Use alone or with others to extend your learning.

Related Resources and Links

• Eviction Resources for Libraries on WebJunction
• Legal Services Corporation (LSC) Eviction Tracker and Eviction Tracker Job Aid (pdf)
  
• Creating Pathways to Civil Legal Justice, a free self-paced course series available in WebJunction’s Course Catalog
• Helping Library Users with Legal Questions Practical Advice for Research, Programming, and Outreach, by Deborah A. Hamilton
• Pikes Peak Library District
• Law & Legal Resources
• Handout for patrons (pdf) with list of local legal services, organized by topic
• Special Legal Topics, including domestic violence and veterans' legal resources
  
• Five Phases of Eviction
• Glossary of Eviction Terms
• Legal Information vs Legal Advice (9-min video)
  
• Consumer Financial Protection Bureau Resources, Federal Housing Help Portal
• Housing Portal: Rental Assistance Finder - English  
• Housing Portal: Rental Assistance Finder - Spanish  
• Housing Portal: Resources for Renters  
• Housing Portal: Resources for Landlords  
• COVID-19 Resources  
• CFPB Digital Toolkit for housing insecurity
• Stay connected with CFPB Updates  
• See also CFPB Resources: Helping Patrons with Rental Assistance
  
• Eviction Laws Database, created by LSC and Temple University’s Center for Public Health Law Research
• Customizable Eviction Flyer for Patrons (pdf)
  This flyer uses plain English to summarize the phases of eviction for patrons and includes places for you to fill in your library's contact information as well as referral information for local eviction resources.
• December 8 follow-up session: Libraries and Eviction: Continuing the Conversation
  Building on the webinar, this special interactive session will provide an opportunity for attendees and guest panelists to share questions and experiences about how libraries are assisting patrons facing eviction.