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Many library organizations have put the effort into defining the competencies—skills, knowledge, attitudes, and behaviors—necessary for library staff to provide the best service to their patrons. Use these competency collections as a starting point for your own competency-based efforts.

ALA's Competences of Librarianship

ALA-Allied Professionals Association (ALA-APA)

Arizona State Library

Federal Library & Information Center Committee

Information Wants to Be Free

North Carolina State Library

Ohio Library Council

Shaker Library (IL)

Toronto Public Library

  • Competencies Needed by Public Library Staff See Appendix 1 for competency statements
  • University of Florida

    WebJunction

    YALSA