Cultural humility offers a renewing and transformative framework for navigating interpersonal interactions in libraries, whether between patrons and staff or staff members with one another. But what is cultural humility, and what does it look like in practice? Join the editors of Hopeful visions, practical actions: Cultural humility in library work, (ALA Editions 2023) as they define and explore the concept of cultural humility, its strengths and limitations, and strategies for applying more inclusive practices to library customer service, policies, and collection development.

Presented by:

• David A. Hurley, Associate Professor, Discovery and Web Librarian, University Libraries, University of New Mexico
• Sarah R. Kostelecky, Program Coordinator (Indigenous Peoples), Policy, Training & Cooperative Programs Division, Library of Congress
• Lori Townsend, Professor, Assessment Coordinator and Learning Services Librarian, University Libraries, University of New Mexico

Access recording

• View webinar recording (You will be prompted to login to our free Course Catalog.)

Webinar attachments

• View slides (pdf)
  
• View chat (xls)
• View captions (txt)
  
• Learner Guide (doc) Use alone or with others to extend your learning. 

Related resources and links

• Kostelecky, S. R., Townsend, L., & Hurley, D. A. (2023). Hopeful Visions, Practical Actions: Cultural Humility in Library Work. ALA Editions.
• Hurley, D. A., Kostelecky, S. R., & Townsend, L. (2022). Cultural humility. ALA Editions.
• Moncho, C. (2013, August 26). Cultural Humility, Part II – Promoting Cultural Humility In the Workplace. The Social Work Practitioner. https://thesocialworkpractitioner.com/2013/08/26/cultural-humility-part-ii-promoting-cultural-humility-in-the-workplace/
• Tascon, S., & Gatwiri, K. (2020). Towards Cultural Humility: Theorising Cultural Competence as Institutionalised Whiteness. Social Work & Policy Studies: Social Justice, Practice and Theory, 3(1), 1-16. https://openjournals.library.sydney.edu.au/index.php/SWPS/article/view/14406
• Additional links shared in chat
• Humble : free yourself from the traps of a narcissistic world, by Daryl Van Tongeren
• Eliminating Library Fines: Improving Community Access, Equity and Usage, WebJunction webinar
• StoryCorps