Effective library policies are essential for setting clear expectations, defining responsibilities, and establishing boundaries for both patrons and staff. This session will cover the ten most common patron-facing policies and offer guidance on selecting and tailoring them to meet your library and community needs for safe and effective operation. Using a Code of Conduct policy as an example, we’ll discuss how to avoid policies driven by trauma or drama, ensuring they are clear, accessible, and enforceable. Additionally, we’ll explore best practices for policy management, including the importance of regular reviews by directors, boards, and staff, to maintain accountability and relevance.

Presented by: Robin Newell, recently retired Executive Director, Emporia Public Library (KS), and past president of Kansas Library Association and Mountain Plains Library Association

Tweet: #wjwebinar

Access recording

• View webinar recording (Coming Soon)

Webinar attachments

• View slides (pdf) (Coming soon)
  
• View chat (xls) (Coming soon)
• View captions (txt) (Coming soon)
• Learner Guide (doc) Use alone or with others to extend your learning. (Coming soon)

Related resources and links

• WebJunction webinars, Library Policies for Today’s Communities and Hooray for Freedom! Part Two: Developing Policies in Support of Ethical Practice
• Public Library Policy Collection, Colorado Library Consortium
• Washington State Public Library Policies
• Indiana State Public Library Policies